Troubleshoot Office-activation errors
In this article, we'll walk you through how to troubleshoot various errors when you try to activate your Office.
Check first!
Make sure you have entered the correct license key, the internet connection is stable, and you have read the instructions carefully. The instructions are included in the order confirmation.
If you receive one of the two error messages below, please contact us.
- Error message after installation: "The product key is activated a maximum number of times"
- Error message on https://setup.office.com before installation: "The product key has already been used"
If you receive another error message, please contact us.